1. Controller
The controller responsible for data processing on this website is INVIA d.o.o., Sarajevo. Complete contact details should be added in the imprint.
2. Data processed
When visiting the website, technical access data such as IP address, time of access, browser details and requested pages may be processed as required to operate and secure the website.
When using the contact form, the data you provide such as name, company, email address, phone number, inquiry type and message is processed.
3. Purpose and legal basis
Processing is carried out to respond to inquiries, operate the website securely, detect misuse and, where applicable, initiate a contractual relationship.
Legal bases may include Art. 6(1)(b), (c) and (f) GDPR.
4. Cookies and analytics
The website should only use technically necessary cookies unless explicit consent is obtained for additional technologies.
If analytics or marketing tools are introduced, they must be listed here clearly and tied to consent management.
5. Retention period
Personal data is stored only as long as required for the respective purpose or as required by law.
6. Your rights
Data subjects have the right to access, rectify, erase, restrict processing, receive portability and object to certain processing activities.
Requests related to deletion or privacy rights can be sent to the contact address listed in the imprint.
7. Recipients and international transfers
If external providers such as hosting, email or analytics services are used, they should be named transparently here.
Any transfer to third countries must comply with applicable data protection requirements.